Member Support | 3 - Minimum System Requirements

Member Support | 3 - Minimum System Requirements Updated 3 months ago by Alissa P. SUPPORTED DESKTOP WEB BROWSERS/VERSIONSEnsure you are logging into the system using any of the browsers and their versions listed: Google Chrome - most current versionFirefox - most current versionMicrosoft Edge - most current versionSafari 13+In addition to having the most current version of your preferred browser, you will need to have the following browser settings in place: Pop-up blockers disabled in your browser and toolbarsNetwork set to not cache or deprioritize streaming mediaWhitelisting application domains from content filtering (see below for full list)Whitelist emails from HSI: info@hsi. comSUPPORTED MOBILE BROWSERS/VERSIONSEnsure you are logging into the system using any of the mobile browsers and their latest versions: AndroidGoogle Chrome - most current versioniOSSafari - most current versionINTERNET CONNECTIONAccessing this system requires a persistent internet connection. We recommend a broadband connection. If a user loses internet connection in the middle of a course, they should log out and log back in to reestablish a connection. DOMAINS TO WHITELISTA whitelist contains items such as email addresses, networks, websites, and domains that are authorized by your network administrator to access and communicate with your network. Provide your network administrator with the domains listed in this section to ensure your access to our system. SERVICE DOMAINSServiceshttps: //*. hsiplatform. comhttps: //*. azurewebsites. netWill be replaced by https: //*. hsiplatform. comhttps: //*. osmanager4. comhttps: //*. donesafe. comhttps: //*. safetecsystem. com3RD PARTY SERVICE DOMAINSSupport & Documentationhttps: //*. walkme. comhttps: //*. helpdocs. iohttps: //*. whereby. comSCORM Content Deployment Platformhttps: //cloud. scorm. comAdministrator Training Platformhttps: //admin. vividlms. comAnalytics Platform Image Hostings3. amazonaws. coms3. walkmeusercontent. comhttps: //d3sbxpiag177w8. cloudfront. netStreaming Video Resourceshttps: //*. wistia. comhttps: //fast. wisita. nethttps: //embedwistia-a. akamaihd. netSupport Chat Platformhttps: //*. api. drift. comhttps: //js. driftt. comhttps: //cdnjs. cloudflare. comhttps: //fonts. googleapis. com